A technology leader with a long history of product success from inception to ongoing reliability and scalability, from high transaction commercial sites to internal tool using AI to speed support turn times to building document searching Agents to speed correlation of massive sets using the power of AI to batch by similarities, to implementing AI inside Cloud based platform management tools, helping users create complex workflows without engaging core developers to increase team velocity.
- I have extensive experience growing products and leading teams in all stages of the business, from pre-product/market fit through integrating with sales-led enterprises.
- Deep technical acumen, not just a UI and flow design, but also looking at the entire SDLC lifecycle and other technical considerations and hurdles.
- Love working on complex platform-focused products with broad reach, both employees and customers.
- I believe in fostering low ego cultures and software development processes that help teams .
There’s a bunch more detail below, but you can also see my Linkedin and take a look at my Github.
Here’s are some areas of focus:
- Product and growth leadership: Building and coaching empowered teams, not afraid to dig into the code, do reviews, contribute as necessary to deliver on promises Large focus to highlight accomplishments and be forthcoming with any caveats. Communication, Communication, Communication! Developing systems, structures and processes for teams to have the strategic context they need to move quickly to meet the needs of customers and the business. Have the right metrics and KPI's to validate and communicate accurate status to organization, not just specific staff. Ethical focus on growing revenue sustainably, amplify and cater to talent, always look to force multiply.
- Engineering and Engineering Leadership: Rigor and discipline are key, Innovation is fantastic and nothing I love more than solving new and exciting greenfield or evolutionary puzzles, generally does not pay the bills (at least for some time) ever if not executed without error. To reduce errors to near zero, many, many step process. The CICD weight in the development process cannot be overstated, if the devs are not checking on code at least every couple days, that code getting reviewed by AI and peers and security scanned, then pushed into an automated build and deploy process that not only creates a new environment from scratch, and runs as close to real world tests as part of the regression suite AND kicks out results somewhere all can see and be notified (I like Slack for this task) the team is not working as efficiently as it should.
- Logging and reporting are often and afterthought, these essential systems are a code part of any design considerations, every bit as important as security and general compliance requirements.
- Product and Product Leadership: Developing product vision and strategy, making sure teams work on the right opportunities for customers and the business, designing systems to facilitate quality execution and delivery. Teams members are key, identifying and retaining top talent and learning to work with each individual is one of the primary keys to building exceptional teams, that care deeply not only about the work, but each other.
- Team topologies and development process design: Understanding the needs of developers and the rest of the business, and collaborating with engineering to design a team structure and development process that fits the culture of the organization and gets everyone involved in an appropriate way. From Architects, Engineers, Devops, QA, Load Testers to the manual regression staff, the tools and platform used to engage, quantify and track are essential, used so many over the years, after many, many hours spent my favorite is Azure Devops.
- User experience research & design: Done it all, and ongoing, never ending effort work to keep these skills up to date—including ethnography, heuristic evaluations, usability testing, participatory design, concept testing, and surveys. Content audits, style guides, and content creation. Flow diagrams, wireframes, interactive prototypes (Figma is fantastic), and concept development.